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Insights

Change and Transformation – Is There a Difference?

In my work environment, I’m often surprised at how often managers use the terms »change« and »transformation« as if they referred to one and the same thing. A look at newspaper articles, corporate publications and even the business literature can also leave one with the impression that the terms are perfectly interchangeable. As a matter of fact, however, they are not. And given that it is so important for business managers to grasp the difference between change and transformation in both a theoretical and a practical sense, it may be worthwhile to remind ourselves what that difference is.

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Insights

Analog Thinking in a Digital World

Markets are changing at an accelerated rate and enterprises are struggling to keep abreast of the changes. Having fallen prey to inertia, once powerful corporations have lost their market relevance, while small, agile and sometimes brash startups have advanced to the status of global players. In short, enterprises on many markets and in many industries have suddenly found themselves in a VUCA world, i.e. a world of volatility, uncertainty, complexity and ambiguity.

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Insights

Transformational Leadership

Markets are changing at an accelerated pace. New technologies, disruptive business models and societal trends have led to unprecedented changes in our work world. Those who would like to respond to and keep abreast of these changes need authentic transformational leadership.

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Projects

The Struggle for Market Share

With group sales of around EUR 3 billion, UNION TANK Eckstein GmbH & Co. KG (UTA) is one of Europe’s leading providers of fuel cards and service cards. Not long ago, however, the enterprise was forced to respond to major changes on the market, as new competitors emerged and the enterprise’s existing competitors seemed to have an easier time adapting to the new requirements. In the wake of the changes, UTA lost clients and market share.

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Projects

A Public Sector Enterprise Goes Digital

A large IT service provider managed the tax collection agency’s IT system. The scope of this task then expanded suddenly when, in the wake of the ELSTER e-government program, all tax-collection agencies in Germany were required to enable the introduction of an Internet-based system of submitting and processing tax returns. The applicable laws needed to be amended at both state and federal levels and existing IT infrastructures needed to be redesigned.

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